Add Outlook performance issues in a Cached Exchange Mode ost or .pst file Outlook Microsoft Learn
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Download the latest updates by visiting your antivirus software vendor's website. Are [visit Fix Outlook Site](https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html) you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues.
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To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version. Follow this procedure to use the process of elimination to identify the problem in Windows 10, Windows 8, Windows 7, or Windows Vista. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature. If Outlook is in use by another process, this information is displayed in the status bar at the bottom of the screen.
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If you try to perform other actions while Outlook is in use, Outlook may not respond. Let the task in process finish its job before you try another action. Performance may be decreased if you use the Outlook AutoArchive feature or sync to Outlook with a mobile device. These steps are provided in a specific order based on commonality and complexity. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section. Create your account and connect with a world of communities.
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To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.
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User profiles help make sure that your personal preferences are used when you log on to Windows. If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any visit Fix Outlook Site antivirus software add-ins that are installed in Outlook.
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Let's cover how to troubleshoot the Outlook indexing first. For all of the Mac users struggling with Outlook not responding, we have a few pointers for you as well. The page serves as a homepage for many people because it includes a link to Outlook, a weather update, aggregated news tailored to you, and Bing (Microsoft's search engine). Some of these accounts still exist as legacies, but it's confusing to sort through what is being phased out and what will remain available. To check if Outlook is not loading for everyone you can review the Microsoft Outlook twitter page, or check at a site like downdetector.com or isitdownrightnow.com.
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Following the fixes above will help you keep your Outlook running smoothly and protect your productivity. We hope this guide proves useful in resolving your Outlook problems efficiently. Take a look at the following instructions for smaller files that have been corrupted, or large files you want to prevent from corrupting. Outlook has a location where you can manually add approved email addresses to the Safe Senders list and ensure they never visit Fix Outlook Site end up in your junk mail. The indexing feature is essentially a catalogue that is built from all of the information you receive in your email.
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For a list of antivirus software vendors, see Consumer antivirus software visit Fix Outlook Site providers for Windows. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Although add-ins can enhance your user experience, they can occasionally interfere or conflict with Outlook. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
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Sometimes, Outlook might not work if other Office-related processes are still running. You can end all office-related processes in task manager to ensure a fresh start. Begin by creating a brand-new profile for Outlook and set it up with a POP email account. If it opens successfully, the problem isn’t with Outlook but with the PST file from your previous account, which can be damaged. You must have at least three user accounts on the computer to complete these steps. If your antivirus software isn't up-to-date, Outlook may not function correctly.
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