If you don't choose an option on that dialog box, Outlook won't let you do anything else. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In this window you can check the status, the number of failed requests (under Req/Fail), and which mailbox is experiencing the issue. Outlook email accounts are provided to employees, students, alumni, retirees, and for generic accounts.
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, Official Fix Outlook guide such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.
MacroView software relies on Microsoft WPF to create its modern interface, which in some cases can be graphics Official Fix Outlook guide display intensive. The MacroView client also passes most write operations via the %appdata% folder, which, when shared, could slow performance. Some security programs continuously scan the entire workstation for threats leading to poor computer responsiveness. Making some minor changes to your virus scanner software can have a positive impact without compromising security. For example, the MacroView program files folder were already scanned on installation and are not updated during general use, so why not create an exclusion path for this location? We have seen greatly improved Outlook startup times when the exclusion path is set.
There’s nothing in particular Official Fix Outlook guide to warn you about, as there are many informational and diagnostic information there, but reading the entries may lead to a clue about what’s going wrong. If you have Outlook in your startup folder, remove the shortcut from the startup folder. If anyone finds a more permanent solution, I would appreciate it. It seems like something went wrong on Microsoft update and they might recall it or fix it, so we might need to wait untill that. A vast community of Microsoft Office365 users that are working together to support the product and others.
Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates for Microsoft Outlook (US English only). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.
This happens to accounts that are configured in the iOS Mail app. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. To access the calendar shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the invitation will need to remove your permissions and then send a new invitation. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.
Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen.
When you have a weak or unstable internet connection, it can cause the app to load slowly, especially on mobile devices. If you’re using an outdated version of Outlook, it can result in slower performance due to a lack of necessary updates and improvements. If a specific version significantly impacts performance, such as CPU you could navigate to the "High CPU usage" diagnostics dashboard and look for the Outlook binary. Some of these data-gathering remote actions are used to populate the live dashboard and should already be scheduled. You can query the results by investigating KPIs from the Live dashboard or from your own investigations. Restart Outlook and check the performance of the Outlook application.
How to Close Unresponsive Outlook on WindowsOpen Task Manager: Right-click on the taskbar and select "Task Manager" or use the Ctrl+Shift+Esc shortcut.Locate Outlook Process: In the Processes tab, find the "Outlook" process.End the Task: Right-click on the "Outlook" process and select "End Task."More items...